How do we quote and work?
We start by asking what you see, then we look at the problem and explain the likely cause. For non-emergency work, you get the scope and price in writing before anything starts. If the job needs a permit, building approval or a certificate of insurance, we say so at the beginning, not on the day.
Some problems, such as hidden leaks and sewer lines, need an inspection before a firm number makes sense. We tell you when that is the case instead of guessing. You can read more about each service on our home page.
