Doormen, freight elevators and shared risers
Work in a large Upper West Side building rarely starts at the apartment door. Many buildings have a managing agent, a superintendent and a service entrance, and some ask contractors to book the freight elevator and show a certificate of insurance before anyone comes up.
Water for a whole line of apartments often runs through one riser, so shutting it off affects neighbors above and below. That is why we ask about your building early. A plan that respects the board's rules and the neighbors' schedules keeps a small repair from turning into a dispute.

